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1. Who we are

Mobile Deals Help ("we", "us", "our") operates mobiledealshelp.online. We are an independent advisory service and are not a mobile network operator. For data queries, contact privacy@mobiledealshelp.online.

2. What data we collect

• Name, phone number and email address, when you contact us
• Details of your mobile contract, device or query, only what you share with us
• Technical data — IP address, browser type, pages visited, via cookies

3. How we use your data

We use personal data to respond to enquiries, operate our website, measure advertising performance, and process enquiries or calls in connection with applicable affiliate and lead-generation campaigns. Where applicable, information may be processed or routed through third-party campaign partners and designated call-handling agents, as described in this Privacy Policy.

4. Legal basis (UK GDPR)

We process data under Article 6(1)(b) — necessary to perform a service you've requested — and Article 6(1)(a) for marketing communications, where you've given explicit consent.

5. Data retention

We retain personal data for a maximum of two years from your last interaction with us, unless you ask us to delete it sooner.

6. Your rights

Under UK GDPR you can access your data, correct inaccuracies, request deletion, restrict processing, and request portability. Contact privacy@mobiledealshelp.online to exercise any of these. You can also complain to the ICO at ico.org.uk.

7. Third-party links

Our site may link to third-party sites. We aren't responsible for their privacy practices.

8. Updates

Last updated: June 2026. We may update this policy periodically.

1. Service description

Mobile Deals Help is an independent online marketing and information service. We provide information relating to mobile plans, SIM-only options, upgrades, devices and advertised offers. We may participate in affiliate and lead-generation campaigns, under which qualifying calls or enquiries may be routed to third-party campaign partners or designated call-handling agents.

2. Independent status

We are independent of mobile network operators and retailers. Availability, pricing, eligibility and contract terms remain subject to the relevant provider's policies and decisions. We do not guarantee approval, eligibility, pricing or any particular outcome.

3. Eligibility

Our services are available to UK residents aged 18 or over who hold a mobile contract, SIM plan or device.

4. Our obligations

• Provide clear information about our independent role and applicable campaigns
• Direct qualifying enquiries through the applicable affiliate/lead-generation process
• Keep your information confidential, per our Privacy Policy
• Explain relevant disclosures and provider terms where applicable

5. Your obligations

• Provide accurate, complete information about your contract, device or issue
• Authorise us in writing before we act on your behalf with any third party
• Pay any agreed fees within 14 days of invoice

6. Fees

Fees vary by service and are confirmed before any chargeable work begins. Enquire about offerss are free, and we won't charge you without your prior written agreement.

7. Limitation of liability

Our liability is limited to fees paid for the specific service in question. We aren't liable for decisions made by any network operator, nor for indirect or consequential losses.

8. Complaints

To raise a complaint, contact complaints@mobiledealshelp.online. We aim to resolve complaints within 14 working days.

9. Governing law

These terms are governed by the laws of England and Wales, with disputes subject to the exclusive jurisdiction of their courts.

10. Changes

We may update these terms at any time. Continued use of our service after a change means you accept the new terms.

1. What cookies are

Cookies are small text files placed on your device when you visit our site. They help us understand how visitors use it and improve your experience.

2. Cookies we use

• Essential — required for the site to function. Can't be disabled.
• Analytics — help us understand visitor behaviour. Set only with consent.
• Marketing — track advertising effectiveness. Set only with consent.

3. Managing cookies

You can control cookies in your browser settings. Disabling non-essential cookies won't affect core site function. See allaboutcookies.org for guidance.

4. Third-party cookies

We may use third-party services, such as Google Ads, which set their own cookies. We don't control these — refer to their own privacy policies.

5. Updates

Last updated: June 2026.